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Exceptions board

What is breaking

23 live exceptions across construction, OC backlog, grievance SLA & auto-escalated cases.

ScopeMinister of State (Housing)·State — exception view
S-47 · Auto-escalation rule engine

1 applications >90 days in non-terminal stage

ACS can edit thresholds live. Rule fires on every nightly sweep and the action log captures who ack'd what.

1 → Commissioner0 → CEO0 → ACS
→ ULB Commissioner after90d
30d120d
→ Authority CEO after120d
91d180d
→ ACS after180d
121d365d
ApplicationBeneficiaryStageAuthorityAgeEscalated to
BEN-2026-002038Prakash BhosaleEligibilityMHADA91dULB Commissioner

Action log

append-only · who ack'd, when, outcome
  • 2026-05-31 09:14
    Asst. Comm. P. Joshi (G/North)
    Acknowledged 4 escalations — site visit scheduled · 2026-06-02
    logged
  • 2026-05-30 17:42
    Dr. Sanjeev Jaiswal (MHADA CEO)
    Reviewed Konkan Ridge tower stall — contractor show-cause issued
    logged
  • 2026-05-30 11:08
    Satish Lokhande (SRA CEO)
    Closed 1 SLA breach — possession handover completed
    logged
  • 2026-05-29 16:22
    ACS (Housing)
    Bumped 2 cases to weekly review — added to Samanvay agenda
    logged
  • 2026-05-29 10:01
    Auto-engine
    Promoted 6 cases to Commissioner tier — rule: age>90 · auto-notified
    logged

Stalled towers · 0

no field update >45 days

    OC backlog · 11

    schemes awaiting Occupancy Certificate

    Grievance SLA breaches · 11

    overdue past 72h SLA

    What this means

    for the Minister

    Each exception above is mapped to a named accountable officer in the Authorities table. Stalled towers and OC backlog reflect on the authority's RAG; SLA breaches reflect on the ULB Commissioner.

    Open authorities →Back to Minister board →